Your best resource for peace of mind
The Accident Office's leading platform for information about Motor Vehicle Accident Claims
We're committed to providing you with the best information. As part of our commitment, we have comprehensive, transparent policies regarding your privacy.
Your privacy is very important to us, so we adhere to certain fundamental principles in order to protect you:
Below is our complete California Privacy Policy. If you have any questions, please contact our support staff.
Effective Date: June 28, 2018
This California Privacy Policy supplements the information contained in the general Privacy Policy of The Accident Office (“Company,” “we,” “us,” or “our”) and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (as amended, including by the California Privacy Rights Act) and any terms defined in the CCPA have the same meaning when used in this notice.
1. SCOPE
This California Privacy Policy applies to personal information we collect through our website, [Insert Website URL], and any related platforms, services, or features that link to or reference this California Privacy Policy (collectively, the “Service”). It does not apply to information collected by third parties or through other channels.
2. CATEGORIES OF PERSONAL INFORMATION WE COLLECT
In the past 12 months, we may have collected the following categories of personal information from or about California residents:
Identifiers: Such as your name, email address, phone number, mailing address, IP address, and similar identifiers.
Commercial Information: Records of products or services inquired about or obtained through our Service.
Internet or Other Electronic Network Activity Information: Browsing history, search history, and information regarding your interactions with our website or ads.
Geolocation Data: Approximate location derived from your IP address.
Inferences: Derived from the above information to create a profile reflecting your preferences or interests related to legal services and resources.
We do not collect information regarding sensitive characteristics (e.g., race, religion, sexual orientation) unless you voluntarily provide it or as required by law.
3. SOURCES OF PERSONAL INFORMATION
We collect personal information directly from you when you submit forms, request information, or otherwise communicate with us. We also collect information automatically from your device when you visit or interact with our Service (e.g., via cookies, web beacons, and other tracking technologies).
4. USE OF PERSONAL INFORMATION
We may use the personal information we collect for one or more of the following business purposes:
To connect you with third-party service providers, such as attorneys or legal professionals, that may offer services relevant to your inquiry.
To respond to your requests, inquiries, and questions.
To personalize your experience and improve our Service’s quality, functionality, and user experience.
To communicate with you about updates, promotions, or other information that may be of interest to you.
To detect security incidents, protect against malicious or illegal activities, and ensure the integrity of our Service.
To comply with legal or regulatory requirements and enforce our Terms of Service.
5. DISCLOSURE OF PERSONAL INFORMATION
We may disclose your personal information for a business purpose to the following categories of third parties:
Service Providers and Contractors: Companies that provide services on our behalf, such as hosting providers, analytics providers, marketing partners, and professional advisors.
Third-Party Legal Professionals or Moving Service Providers (as applicable): We may share certain contact information and other details you provide so these third parties can offer relevant services at your request.
As Required by Law or to Protect Rights: We may disclose personal information when we believe it is required by law, legal process, or government request, or where necessary to protect our rights, property, or safety.
In the past 12 months, we have not “sold” or “shared” personal information as defined under the CCPA. We do not knowingly sell or share the personal information of individuals under 16 years of age.
6. YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you have certain rights regarding your personal information under the CCPA/CPRA, including:
Right to Know: You have the right to request that we disclose what personal information we have collected, used, disclosed, and sold or shared about you in the past 12 months.
Right to Delete: You have the right to request the deletion of your personal information that we have collected and retained, subject to certain exceptions.
Right to Correct: You have the right to request that we correct inaccurate personal information about you.
Right to Opt-Out of Sale or Sharing: If we were to sell or share personal information, you would have the right to opt out of the sale or sharing of your personal information. At this time, we do not sell or share personal information as defined by the CCPA.
Right to Limit Use and Disclosure of Sensitive Personal Information: If we collected and used sensitive personal information, you may have the right to limit certain uses or disclosures. We do not currently use sensitive personal information for any purposes that give rise to this right.
Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of the rights described above.
7. EXERCISING YOUR CALIFORNIA RIGHTS
To submit a request to know, delete, or correct your personal information, please contact us at:
Email: [email protected]
When you make a request, please provide sufficient information that allows us to verify that you are the person about whom we collected personal information (or their authorized representative), including your full name, contact details, and any relevant transaction details. We will verify your identity by matching the information you provide with our records. We may request additional information as necessary to verify your identity and process your request.
If you use an authorized agent to submit a request on your behalf, we may require proof of the agent’s authorization and verification of your identity directly with us.
8. RESPONSE TIMING AND FORMAT
We aim to respond to a verifiable consumer request within 45 days of receipt. If we require more time, we will inform you of the reason and extension period in writing. Any disclosures we provide will cover only the 12-month period preceding the receipt of your request, unless you request a longer period (subject to limitations under applicable law).
9. DO NOT TRACK SIGNALS
Your browser may allow you to send “Do Not Track” signals. The Service does not respond to such signals at this time.
10. CHANGES TO THIS CALIFORNIA PRIVACY POLICY
We reserve the right to update this California Privacy Policy at any time. When we do, we will revise the Effective Date at the top of this page. Your continued use of our Service following the posting of changes constitutes your acceptance of such changes.
11. CONTACT INFORMATION
If you have questions or concerns regarding our privacy practices or this California Privacy Policy, please contact us at:
Email: [email protected]
This California Privacy Policy is intended to help you understand your rights under California law. If you have questions or need further clarification, please reach out using the contact information above.